As properties were prepared for sale, voice, data, internet, wireless, security, and building systems were fragmented across vendors, contracts, and internal teams. Without clear ownership of technology offboarding, the organization faced financial leakage, billing disputes, delayed close-out, and operational risk under compressed transaction timelines.
DBC implemented a structured offboarding operating model that mapped every service to property, vendor, and contractual ownership before action was taken. By governing transfer, disconnect, and Change of Party activity in alignment with transaction milestones, the engagement delivered clean separation, eliminated post-sale billing exposure, and reduced financial and reputational risk.
Access the full Client Success Brief to review the execution model and documented transaction outcomes.
