A consulting firm located in Purchase, NY was in the midst of a carrier voice migration initiative to upgrade its corporate telecom network to a new service provider. The firm’s Senior Vice President, responsible for finance, noticed that as well as circuit costs; long-distance charges had been steadily increasing on both incoming toll-free (800) service and outbound calling. He asked that two items be addressed. First, find a solution to lessen the cost of long-distance. Second, assist with ensuring that all billing and services outside the scope of the voice migration was cared for.
Result: A favorable contract was negotiated for carrier long-distance service that reduced the client’s usage charges by 50 percent of their current spend. In addition, several aspects of the new service installation including the porting of all numbers were project managed. The current spend was bench marked with an audit, followed by a network migration and billing fallout review. The network was optimized identifying more voice services that were not included in the original network migration. Audit findings and savings opportunities were presented at each phase of the project. All services outside the scope of the network migration projection were either migrate or disconnected for additional savings.
