Working directly with its wireless service providers, a global manufacturing firm completed an internal audit of its wireless services. To reduce costs, the carrier account team suggested that all devices be placed on a pooled share plan. Post-implementation, the firm’s CEO requested a validation of the recent changes to identify more saving opportunities.
Result: An analysis of the client’s wireless usage and charges revealed that post-implementation, the client was still oversubscribed for data services. Also, the audit uncovered nonessential features and services which had been downloaded by its staff. A roaming study showed that several monthly recurring travel plans were not being used effectively and needed more management review. In summary, the audit uncovered an extra 18 percent of annual savings not identified by the client’s wireless carriers.
