All technology chargeback processes need to be simple, fair and measurable. Service level agreements (SLAs) between IT and other departments should be written clearly so that all parties understand the companies chargeback policy.

Using a chargeback model can improve business and IT alignment by providing a platform for negotiation and discussion between business units and IT managers.

Download our “Chargeback Implementation” Infographic to learn more about the chargeback process and the steps required for an effective chargeback implementation.