Unified Communications Management

Contrary to popular belief, Unified Communications (UC) is not necessarily a single product, but a set of products that provide a consistent unified user interface and user experience across multiple devices and media types. As a business leader, you recognize the boundaries between wireline and wireless communications are disappearing.

Dev-Byrne’s Unified Communications Management solution simplifies the management of the UC lifecycle. We will help you gain a holistic view of all unified communication usage and assets in your organization.

Manage communication usage and assets from anywhere at any time.

Works Across All Platforms

Our Unified Communications Management solutions supports the collection of call detail records from traditional, hybrid or IP-based switches and unified communication platforms from most major switch vendors including: Cisco, Avaya, Microsoft Lync and Skype for Business, Unify and legacy Siemens, and others.

Expense Management

Drive down UC expenses by validating and preventing overspending.

Our UC Expense Management solutions will provide you, your financial staff, and decision-makers with an accurate assessment of asset costs, service costs, business usage and accountability.

Asset Management

We can help your organization manage its unified communication assets (video, voice, data and wireless) by creating and maintaining an accurate inventory.

Our Unified Communications Asset Management tools will not only help you know what your UC assets costs are but also where they located, how are they being used, and by whom.

Call Accounting

We offer companies of all sizes and industries a flexible solution for capturing and managing unified communication costs.

Since telecom expenses represent 25% – 35% of IT costs, it’s important that you account for all expense line items.

Procurement Management

Leading organizations strive to establish a single point of control over all UC ordering activity.

If you need to ensure that every order is authorized, properly configured, placed on the appropriate rate plan, and reported to the appropriate party, leverage our solution to control your organization’s procurement activities.

Wireless Usage Management

Taking control and optimizing your wireless UC environment and costs is priority – especially as more communication and collaboration is occurring on mobile devices and apps.

If you need to reduce the cost of ownership or improve ROI, we can help you capture, allocate and report on wireless UC usage expenses and assets.